Brings over 10 years of diverse experience in social work, counselling, specialist NDIS Support Coordination, case management, and disability support team leadership. Throughout her career, she has worked compassionately with children, families, adults, and aged care participants, navigating a wide range of challenges including disability, mental health issues, substance misuse, domestic violence, childhood trauma, dementia, and has developed strong connections within Aboriginal communities.

Melissa has built extensive collaborative relationships with key organisations, including Bendigo Health Mental Health Units, BDAC Co-op, Child Protection, Department of Families, Fairness and Housing, psychologists, behaviour specialists, occupational therapists, Victoria Justice, Corrections Services, and local aged care facilities.

As a qualified art therapist, Melissa delivers both individual and group art therapy sessions that provide participants with creative pathways to healing and self-discovery. She specialises in writing comprehensive reports to support NDIS funding applications and works closely with care teams to develop capacity-building programs that empower participants to reach their goals.